Return Policy for online purchases:
If the item has not been used, we’ll exchange your full-priced item within 14 days of purchase. The item must be in the original condition.
Exchanges & Returns are available for full-priced items only.
Any defects must be reported within 14 days of purchase, except for Louenhide which has a 3 month warranty on full price items.
Please email a brief description of the issue & a picture of the item to firstname.lastname@example.org.
For change of mind purchases, freight charges on returning the product are the responsibility of the customer. We are not responsible for items delivered to an incorrect address. Please check the shipping info twice.